For an additional fee, Special Delivery ensures your Flowers or Gift are delivered at the exact time you specify. You tell us when you want them delivered and we will be there 24/7 day or night. Please indicate your special delivery timing in the Order Comment Box (at the end of the order process).
Please note: For a same day Special Delivery your order must be received by 11 AM Dubai time. If the Special Delivery is placed on the same day allow 3 hours for turn around time.
Flower Substitution Policy
If your arrangement calls for a bloom we find to be below standard at the market on that given day, we will substitute it with one of the same character, quality, and color so that your arrangement is made of only the finest and freshest flowers.
Accessory Substitution Policy
Vases, Baskets, etc. may vary. The exact accessory shown on the product image is not guaranteed and depends upon availability. The gift will not change but the accessory may vary in color, shape, etc. If a substitution is required one of equal value & style will be substituted in its place.
1. Standard Delivery which is 9 AM to 7 PM AST (Arabian Standard Time)
2. Special Delivery is where you specify the time you want for an additional fee
A. For same day Special Delivery your order must be received by 11 AM
B. Please indicate your special delivery timing in the Order Comment Box (at the end of the order process)
Same Day Delivery (Saturday - Thursday)
To assure same day delivery, orders must be received before 15:00 PM AST. Orders received after that time may be delivered the following day, however we will make every attempt to deliver same day.
To assure a Friday delivery, orders must be received before 15:00 PM AST on Thursday. Orders received after that time will be delivered on Saturday.